Episode 21

#21: Mastering Email Marketing for Service Providers & Coaches: Strategies That Convert with Peace Okuns

In this value-packed episode, Peace Okuns shares her proven strategies for making email marketing work for service-based businesses and coaching brands. From overcoming the fear of “sending too many emails” to mastering A/B testing, she breaks down the steps to create valuable, engaging, and high-converting emails—without burning out or losing subscribers.

Whether you’re a coach, consultant, or service provider looking to boost your open rates, click-throughs, and conversions, this episode will give you practical steps and the confidence to make your email list your most profitable asset.




🔗 Guest Resources


Guest: Peace Okuns

🌐 Website: http://www.crestwords.com 

📱 Instagram: https://www.instagram.com/crestwordscs




👂🏾 Listen Out For


✅ What the guest loves most about email marketing ❤️


✅ The expectations she had when starting out email marketing for service providers


✅ What exactly she was testing when sending out her emails 🧪


✅ Important questions to ask when creating valuable emails


✅ Handling the fear of bombarding your list 📩


✅ How long it took her before she started seeing results


✅ Some of the biggest lessons she learned from testing her strategy


✅ The one piece of advice she’d give coaches/service providers ✨


✅ The importance of A/B testing for email success






Highlights from the Episode


⏰1:19 – A little bit about the guest (Peace Okuns) and her email marketing journey


⏰ 3:02 – A weird response she has gotten from email subscribers


⏰ 5:35 – Her thoughts on ConvertKit Creator's Network


⏰ 7:55 – The key difference between how e-commerce and service providers do email marketing


11:52– What she learned from the test she did when she started


14:37- Other struggles service providers/coaches face besides not knowing what to write


15:58 – The email strategy she used and how she implemented it


18:21– What a valuable email is, and how to know you’re sending valuable emails


22:13 – Where formulas come in when creating valuable emails


23:46 – Implementing this strategy during a sales season or launch


26:44 – The results she saw from implementing this strategy


30:35 – How long it might take to see results when trying this strategy wfor the first time


35:12 – What she uses for this strategy besides email service providers


37:54 – Can people with an already established list still apply this?


🚨 Open Rate Confessions👇

39:33 – Her biggest open rate revelation


44:32 – Her favourite subject line when crafting emails


50:35 – Advice to her younger self on email marketing


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Connect With Host


Hi, I’m Dr. Sapphire (Ayebanoa Sapphire Benwari) and I’m always excited to help you start and grow your list with my team. My goal is to help you build community, conversations, and conversions all through email marketing.


About the Podcast

Show artwork for Email Marketing Experiments 🧪:  Email Marketing Strategies for Business Owners, Service Providers & Freelancers
Email Marketing Experiments 🧪: Email Marketing Strategies for Business Owners, Service Providers & Freelancers
Email Marketing Strategies for Business Owners, Service Providers & Freelancers with Dr. Sapphire

About your host

Profile picture for Dr. Ayebanoa Sapphire Benwari

Dr. Ayebanoa Sapphire Benwari

Email Marketing Strategist & Educator. I'm on a mission to make email marketing simple and profitable for you.